Start Date: ASAP
End Date: 31st January 2026 (with potential to extend)
Location: Reading, UK (Hybrid - 3 days in office)
Job Description
We are seeking a Billing Operations Co-ordinator to join a global software company supporting professional services order management and billing operations. Reporting into the Billing Operations Manager, this role will be integral to ensuring billing excellence across the order-to-cash function. Responsibilities will include contract reviews, invoicing, collections support, and developing strong partnerships with sales and other stakeholders. The successful candidate will bring professionalism, attention to detail, and a team-oriented mindset to help the team consistently meet its billing targets.
Key Responsibilities
- Manage billing processes from contract review through invoicing and collections support.
- Prepare billing requirements accurately from professional services contracts.
- Partner with Sales and Operations to resolve billing queries and ensure timely invoicing.
- Ensure compliance with accounting principles and internal processes.
- Contribute to continuous improvement of billing processes and systems.
- Provide clear, concise reporting and updates to management.
- At least 2 years' experience in billing, including preparing billing requirements from contract reviews.
- Good knowledge of order management, invoicing, and professional services operations.
- Experience with SAP, Salesforce, Excel , and ideally third-party billing systems.
- Strong customer service experience.
- Solid understanding of accounting principles.
- Excellent communication skills, both written and verbal.
- Strong attention to detail and analytical skills.
- Ability to prioritise multiple deliverables, meet deadlines, and work under pressure.
- A self-starter with excellent teamwork abilities.
- Adaptable and open to change, with a focus on learning and applying best billing practices.
