Our client, one of the largest life insurers in Europe, is looking to recruit a Customer Service Private Pensions Advisor. You will be responsible for our customers' complete written and telephone support and processing all enquiries regarding contract information, amendments and payouts.
Responsibilities
- Provide the highest customer service via telephone and written support for business partners and customers in compliance
- Provide advice on life products, customer and broker enquiries about offers and contracts, especially in the implementation of direct insurance
- Process customer enquiries from quotes, contract changes and disbursements
Requirements
- Previous insurance or similar experience
- Good knowledge of labour and tax law of company pension schemes, especially for the implementation of direct insurance
- Previous experience in Private Pensions
- Knowledge of SAP is desirable
- Strong communication and customer orientation skills
- Fluent in German and English
- Good MS Office skills
This position is primarily remote; however, you will be asked to attend the office near Frankfurt 4 times a month.
Please apply online to be considered.
