Digital Customer Marketing Specialist

Contract Type:

Full Time

Location:

Romania

Industry:

Marketing & Advertising

Contact Name:

Contact Email:


Contact Phone


Published

31-Jul-2025

Digital Customer Marketing Specialist
Our client, a global software company, are seeking a detail-oriented and proactive marketing specialist to support the execution of our Digital Advocacy programs, with a focus on content management, data entry, and platform administration. This role is ideal for someone looking to gain hands-on experience in customer marketing and digital content operations
 
This is a 12 month contract for a fully remote worker, ideally based in Romania.
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What You'll Do:
  • Help execute two key customer programs - survey program, and peer review program.
  • Collaborate with cross functional team members to execute the projects, publish, edit content and activate the content
  • Work with, sales, customer success and marketing teams to drive reviews through various campaigns
Key Responsibilities
  • Content Upload & Management
O Upload and tag customer quotes, testimonials, and case study content into advocacy platforms
O Maintain internal folders and content libraries with accurate, up-to-date user evidence assets
O Ensure stories are properly categorized by industry, product, persona, and region
  • Program Support & Administration
O Assist with managing customer surveys and review campaigns
O Monitor content submissions and help track customer approvals and legal clearances
O Help maintain calendars, trackers, and dashboards for ongoing programs
  • Platform Operations
O Support day-to-day operations of advocacy platforms
O Generate reports on usage and performance of evidence content
O Troubleshoot basic issues and coordinate with vendor support as needed
  • Cross-Functional Collaboration
O Coordinate with internal teams (Customer Success, Marketing, Legal) to gather required information
O Communicate with external vendors and agencies for content or creative needs
Help prepare internal updates or recaps on content status and delivery
 
 
What We Offer:
  • The opportunity to make a real impact by turning customer feedback into marketing success.
  • A fast-paced and dynamic work environment where you can learn and grow.
  • Be part of a team that is passionate about customer success.
 
Qualifications
  • Degree or certification in marketing, communications, or a related field.
  • Highly organized with strong attention to detail
  • Comfortable with content management tools, spreadsheets, and digital platforms
  • Experience with (or willingness to learn) TechValidate and/or User Evidence
  • Excellent project management and organizational skills.
  • Strong communication (English) and interpersonal skills.
  • Ability to work independently and as part of a team.
  • A can-do and problem-solving attitude
 
If you are a creative, data-driven marketer who thrives on turning customer feedback into marketing gold, we encourage you to apply!
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