Location: Bay Area, CA
Position Overview:
We are seeking a highly motivated and detail-oriented Program Specialist to join our Software Quality (SWQ) program, supporting a leading company in the autonomous vehicle (AV) industry. The successful candidate will play a crucial role in improving the quality, workflows, and tools for our client's cutting-edge AV software. You will be responsible for ensuring technical policies are up-to-date, performing quality control, and driving program improvements through data analysis and automation.
Key Responsibilities:
- Policy & Workflow Management: Define, document, and update technical policies and workflows to ensure the highest software quality standards.
- Quality Control: Perform rigorous quality control checks and provide technical support to identify and resolve issues, including the analysis of driving event bugs.
- Data Analysis & Improvement: Analyze program data to identify trends, recommend process improvements, and enhance operational efficiency.
- Automation & Innovation: Actively contribute to initiatives focused on automation and the implementation of machine learning-based solutions to enhance program effectiveness.
- Stakeholder Collaboration: Work closely with internal and external stakeholders to ensure alignment and provide clear, concise communication regarding program status and quality metrics.
Required:
- A Bachelor's degree in a relevant field OR 4+ years of equivalent practical experience in AV Software Quality, Technical Operations, or a related field.
- Demonstrated experience in technical operations, workflow design, or vendor management.
- Familiarity with the autonomous vehicle domain and a foundational understanding of common software bugs and driving events.
- Ability to quickly learn and adapt to proprietary software and tools.
- Basic proficiency in SQL and data analysis.
- Experience working in a fast-paced, dynamic technology environment.
We are looking for an individual who is:
- Analytical: Possesses strong problem-solving skills and a data-driven mindset.
- Proactive & Adaptable: Takes initiative and can thrive in a constantly evolving environment.
- Detail-Oriented: Demonstrates a high level of accuracy and precision in their work.
- Collaborative: A strong team player with excellent communication and stakeholder management skills.
- Calm Under Pressure: Maintains composure and focus when faced with challenges.
